Got a question?
Curious about our availability or prices? Would you like advice on the number of m2 you need? We are happy to answer your questions. Fill in the contact form below and we will get back to you as soon as possible.
Frequently asked questions
Lowest price guarantee - how does it work?
At LOADS.nl you never pay too much. Find a comparable storage unit at a provider in the same region for a lower price within 7 days of booking? Let us know and we will adjust our price accordingly. The price must be demonstrable, current and under the same conditions. For full terms and conditions, please contact our team.
Are my belongings insured?
Your belongings are not insured by default. It is compulsory to insure your goods during the rental period. You can arrange this yourself, or buy appropriate insurance directly through LOADS during the booking process. For more information on the terms and conditions of cover, click here.
Can I give additional users access to my storage unit?
Yes, via the app you can share (temporary) access with, for example, family members, friends or employees.
Contract & Cancellation
What is the minimum rental period?
Minimum rental period varies by location and type of storage unit. Check the specific conditions during the booking process.
How do I cancel my storage unit?
Cancellation can be done via the app: 1. Go to Bookings > More info > Cancellation. 2. Select the desired cancellation date. 3. Click on Save.
What is the notice period?
The notice period is 2 weeks. Please note that for a minimum rental period (e.g. 3, 6 or 12 months), this period must be fully completed before you can cancel.